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- 2010: 7 ways to know if a marketing idea will work
- 2010: Social media basics
- 2010: Three ways to make advertising more effective
- 2009: Don't make these mistakes in your company newsletter
- 2009: The economy is in a mess. Your marketing message shouldn't be.
- 2009: Easy responses to two explosive interview questions.
- 2008: An agreeable solution to clearer communications
- 2008: 6 best ways to begin your speech.
- 2008: Regarding voicemail: what's the rush?
- 2008: What not to say to a reporter.
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An agreeable solution to clearer communications
Just how well are you communicating with your employees and customers? Not as clearly as you should, if you have no agreement on message.
Here’s a test: look at the communications coming out of the different departments in your company. Really look at the materials and read the message. Look at e-mail signatures, department intranet landing pages, the corporate website home page, the newsletter, your print ads, your sales kits? If the sales department communicates about value-added service, HR communicates about a caring environment, and marketing communicates about pricing, you have multiple messages and little clarity.
Pick a message, any message. Agree on it. Use that message in all your communications. You’ll achieve clarity, and a solid brand standard.
–Amy Biemiller