An agreeable solution to clearer communications

Just how well are you communicating with your employees and customers? Not as clearly as you should, if you have no agreement on message.

Here’s a test: look at the communications coming out of the different departments in your company. Really look at the materials and read the message. Look at e-mail signatures, department intranet landing pages, the corporate website home page, the newsletter, your print ads, your sales kits? If the sales department communicates about value-added service, HR communicates about a caring environment, and marketing communicates about pricing, you have multiple messages and little clarity.

Pick a message, any message. Agree on it. Use that message in all your communications. You’ll achieve clarity, and a solid brand standard.

–Amy Biemiller

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