Spam-proof your e-mails.

You may never know which of your e-mails will languish in someone’s spam mailbox. But you can decrease the risk by being more careful with the words you use in your e-mail subject line.

There are certain key ‘spam’ words that most filters will recognize in a subject line and automatically dump as junk. To prevent your e-mails from relegation to spam purgatory, make your subject line more actionable and specific. For example:

Instead of As per your request, detail what the e-mail is about (i.e. Information for the inventory report).

Instead of Confirmation, communicate specifics such as 2/15 meeting details, or San Antonio trip itinerary.

Instead of Read now or Important, drive home urgency with a needed action, as in Bring attached to Tues. meeting or Presentation input due Wednesday

–Amy Biemiller

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